About Rachael

MY BUSINESS ETHICS


What owning a business teaches you is that when the money is yours, the stakes are higher,

and the decision making is critical.

When I work in your Spa or business, I treat it like an extension of my business,

where every decision matters.


Hello I’m Rachael,

I've been a business owner for 20 years, having set up a chain of successful Spas, Salons and Clinics in the North West of England.

In 2011 I was approached by the Hale Spa and Country Club in Cheshire to help them set up and launch their new luxury Spa.

From then on I've worked in my own businesses, as well as consulting for others.

My career started on a very different path though, working for the BBC as a broadcast journalist.

As a business owner, journalist and consultant I've always had impeccable attention to detail.

My aim for your business is the same as it is for mine... excellence, efficiency and results.

After a Psychology Degree at Nottingham University, I went on to study Broadcast Journalism and then worked for the BBC as a radio and TV journalist for 5 years.

I set up my first business, Radiant Living Medispa in the North West of England in 2004. I then went on to set up 2 further successful businesses and during that time I started to help other business owners.

In 2011 I was approached by the Hale Spa and Country Club in Cheshire to act as a consultant and set up and launch their new luxury Spa.

This involved everything from designing and fitting out the rooms, creating the treatment menu, costing and pricing of services, choosing the brands to employing the team, programming the software and launching the spa.

Since then I’ve gone on to help multiple Spas, Salons and Clinics to set up, perform better, generate more bookings, cut the waste and ultimately become more profitable.

Over the past 20 years I’ve turned my passion into my business.

I’d love to help your Spa too...

RACHAEL HYLAND - CONSULTANCY

To help Spas become more profitable, and run more efficiently. With 20 years experience in the Spa, Clinic & Salon world, Rachael has helped business owners all over the country to become more successful.

Copyright 2024 | Rachael Hyland